Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with us! We are committed to processing and delivering your orders safely and as quickly as possible.

1. Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Local orders: 2–5 business days

• International orders: 7–21 business days

Please note that delivery times are estimates and may vary due to customs, weather, public holidays, carrier delays, or other circumstances beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, order size, weight, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly displayed on our website.

4. Tracking Your Order

If tracking is available for your order, tracking details will be sent to you once your package has been dispatched.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will try to assist, but we cannot guarantee that the address can be changed after the order has been shipped.

Additional shipping costs may apply if an order needs to be reshipped.

6. Delayed or Lost Orders

While we do our best to ensure your order arrives on time, shipping delays can occasionally occur.

If your order has not arrived within the estimated delivery period, please contact us so we can help investigate the shipment.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control.

7. Customs and Import Fees

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any customs duties or import fees are the responsibility of the customer unless otherwise stated at checkout.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged item.

We will review the issue and work with you to find an appropriate solution.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact us through our website's Contact Us page or email us at [your email address].

We appreciate your business and thank you for choosing our store!